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Issue #15

February 4, 2003

What’s in this issue...

1) Announcements
  
Factoring Case Studies is coming!
  
Small Factor Listing on SmallFactor.com
2)
Article: Two Unexpected Risks
3)
Classifieds
4)
Featured Web Site: Multiple Funding Solutions
5)
Reader’s Question:
   Previous: Signed verifications
   New:     Banks as sources of leads
6)
QuickTips: Accurint
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Announcements

Factoring Case Studies is coming! Anticipated release date is between March 1-15. Look for it!

Are You Listed in SmallFactor.com?

Attention small factors! Is your company included in the Factor Listing of SmallFactor.com? It can be a great source of referrals and it’s FREE!

What’s more, if you have a deal you can’t do, chances are someone on the listing will be interested in it. Find an appropriate referral and make the call. Bookmark the page!

The number of people on the Listing is steadily growing, so be sure you’re included. Additions since our last issue include
Multiple Funding Solutions of Tequesta, Florida.

Requirements are that you:

  • are presently purchasing receivables (not just planning to) and
  • accept accounts factoring less than $10k per month.

The Listing’s purpose is to assist smaller factors who do not fund large receivables. (We may make exceptions for niche factors who specialize in trucking, construction, and medical receivables.) Companies with maximums over $500k are encouraged to use web site listings suited to these larger receivables.

To see the Listings which are sorted by State go to
Listings. To be included fill out the form at Request Listing.

Links to listed companies’ web sites are provided. Contact each to learn the parameters of transactions they fund.

Article

Two Unexpected Risks

The following is an excerpt from the newly released book, Factoring Fundamentals: How You Can Make Large Returns in Small Receivables by Jeff Callender, © 2003. These words are from the chapter, “Factoring Risksl.”

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Because of the nature of factoring small business receivables, I’ve observed two types of people are often attracted to it. There are unique risks each type faces, and everyone who acts as a factor shares certain common risks.

On one hand, the high returns from factoring attract people who are strongly motivated by high financial gain. These people like making money. They are often very successful in other investment or business ventures, know which strings to pull to ensure their funds will continue to grow, and are sometimes seen by others as having the Midas Touch. Often these people see factoring’s unbelievable returns and want “their share” of that juicy pie.

The risk such people face is that of simple greed. There is a danger when greed – wanting nothing more than just making more and more money – is the primary focus. Not concerned with the good of the people their factoring service is established to assist, such people can easily lose the loyalty of their clients – if they ever had it in the first place.

What’s more, when greed takes over their factoring practices can become cold and calculating. Quality of service, not to mention the quality of life and inner spirit, are compromised. Factoring simply becomes a means to a selfish end: making a lot of money. Those with a balanced perspective realize there is a lot more to life than just getting as rich as possible.

In short, don’t sell your soul or healthy perspective on life just to make big bucks. This risk is not apparent to most people early on.

On the other hand, the other unexpected risk lies at the opposite end of the spectrum. There are people who get into factoring because they sincerely want to help
 

others, and the returns (while nice) are incidental. This is quite commendable but such a perspective has its own dangers.

These folks are great people yet are what cynics might view as saps: naïve, easily taken advantage of, an easy mark. Unfortunately certain people – too often dishonest clients with no integrity or scruples – can spot such people a mile away.

I have seen some very well-meaning people enter factoring and go overboard trying to help their clients. They give loans in addition to invoice advances, provide uncompensated extra service, give back rebates sooner than is wise, and generally knock themselves out for these clients. They not only go the extra mile – they go the third, fourth, and fifth miles.

These people run the high risk of being taken advantage of by clients and all too often end up losing a tidy sum when the client finally shows his or her true colors. And what hurts these kindly souls most is not just the money they lose: it is the loss of their innocence and trust in people. They’re humiliated to have appeared so foolish, when in fact they did nothing morally wrong.

I have seen both of these scenarios – people in it only for the money who begin to rot inside, and genuinely nice people who get burned and lose their sweet outlook on humanity. For those who wish to factor successfully, they must find a middle ground where sound business practices, prudence and common sense overcome greed or excessive generosity.

When that middle ground is found you can successfully invest in receivables and not only make very good money, but truly help a number of people…and the world becomes a little better place. That’s what this book and others in The Small Factor Series are all about.

Business Services Classifieds

For those who are new to factoring and want to learn the ropes, our February Sale features two excellent introductory books: Factoring Fundamentals by Jeff Callender and Self-Employment in the Factoring Industry by Larry Pino.

Factoring Fundamentals sells separately for $14.95 and Self-Employment for $6.95 from Dash Point Publishing’s web site (that’s $21.90). You can buy them together from
Dash Point Publishing as a bundle called the Intro Bundle for $17.95 plus shipping. During February you can get both for only $15.95 plus shipping! That’s like getting Pino’s $6.95 book for $1!

Act now to take advantage of this great offer.

 Link: This Month’s Sale!

 

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She tells you exactly how to talk about your fees. She demonstrates how to have a conversation that results in people asking if they can hire you (how would you like that!?). Kendall's tapes have simplified, focused, and energized my approach to selling. Start getting the business you've always dreamed about.”

Kendall’s tapes can be purchased from her site by clicking
here. They are also a part of the Small Factor Collection available from Dash Point Publishing. Her tapes are sold separately by DPP, as well.

Reader’s Featured Web Site

Each issue we feature the web site of one of our readers. Our purpose is to highlight the niches and expertise available within our community so that everyone reading FactorTips can make good use of them.

To request your web site be reviewed for this feature, drop an email to:
info@factor-tips.com and put in the Subject line “Featured Web Site.”

This issue’s Featured Web Site is that of Multiple Funding Solutions of Tequesta, Florida. The company is owned and managed by Flor and Ralph Bieler. MFS is not only a small factor but also a consultancy firm that provides cash flow solutions to small to midsize businesses including start-ups.

Click on the link below to browse this handsome web site.

Reader’s Question

Each issue we print a question from one of our readers. We welcome questions -- as well as your answers to these questions because...well, we don’t know everything! Plus you get a free plug for your company when we use your answer.

Please submit your questions and answers to:
info@factor-tips.com and put in the Subject line “FactorTips Question.”

Here is last issue’s Question from Virginia Sterenberg of Mill Creek, WA.

In Factoring Fundamentals you provide a document called “Sample Policy for Minimization of Risk.” One point states, “In most cases we obtain a signed statement of approval from the customer before advancing funds.” Question: Wouldn’t a factor ALWAYS obtain a signed payment approval from the customer before advancing funds, not in most cases? What is/are the exceptions?



Here’s our answer:

A factor always *wants* to obtain a signed approval but in the real world that doesn’t happen in every case. The next best thing to a signed approval is a verbal approval given over the phone, which many factors accept; yet even these can be difficult to obtain in some circumstances. Also, when a client has been factoring smoothly for quite some time, factors may relax the need for verifications with long-standing customers.

Written or verbal approvals are frequently not obtained in confidential factoring, where the customer is not notified of the factoring relationship. Therefore some factors charge more for non-notification factoring.

Choosing to advance without a customer approval certainly increases the factor’s risk, and some will not advance without them. In an effort to book more business, others are less stringent about the verification process. As with so many factoring procedures, it’s your call as the factor as to what you require.

While it’s practically impossible to verify every single invoice a factor funds, omitting spot verifications can leave a factor more exposed to fraud. Several examples of this are found in the upcoming book, Factoring Case Studies. A common lesson learned and advice given to new factors whenever this happened was “verify, verify, verify.”

This issue’s question is about obtaining leads from banks, and comes from Mike Minchew. If you’d like to provide an answer, please do! Here is the question:

Are banks a source of leads or are they competitors for small and large factors alike? I would think banks would be all over this.

We welcome your replies!

Email your answers to info@factor-tips.com and put “FactorTips Answer” in the Subject line. We’ll include the the names & answers from replies in our next issue.

 

QuickTips

This section includes tips that make running your factoring operation a little easier, smoother, safer, more enjoyable, or more cost effective.

To submit your QuickTips, email
info@factor-tips.com and put in the Subject “QuickTips.” Your selected QuickTips mean more free publicity for you!

This issue’s QuickTip is about a good source for due diligence checks.

Accurint provides several data bases to help a wide range of professionals seeking public information. Small factors will utilize Accurint for quickly and very inexpensively searching UCCs, liens, bankruptcies, and assets of prospective clients. Accurint’s searches cost only a fraction of other similar services.

Call 888-332-8244 ext.4777. Helen Fries will answer your questions and can provide a helpful walk-through. This will save you a great deal of time over learning to use this resource on your own. A free trial is available and well worth utilizing.